Find the Perfect Plan for Your Business
Unleash more productivity and efficiency with enterprise-wide IT managed services. Choose a pricing plan that suits your business needs.
Pricing Guide
BASIC
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Rp 000
/mo
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PRO POPULAR
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Rp 000
/mo
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PREMIUM
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Rp 000
/mo
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PAC Managed Service
Preventive Maintenance PAC Aircooled 5-16 kW
Start
6.000.000
to
13.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Refill Freon
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Preventive Maintenance PAC Aircooled 20-30 kW
Start
13.500.000
to
15.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Refill Freon
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Préventive Maintenance PAC Aircooled 35-45 kW
Start
16.000.000
to
18.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Refill Freon
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Preventive Maintenance PAC Aircooled 50-55 kW
Start
18.500.000
to
21.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Refill Freon
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
UPS Managed Service
Preventive Maintenance UPS AC Power 5-10 Kva
Start
6.000.000
to
10.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Preventive Maintenance UPS AC Power 15-20 Kva
Start
12.000.000
to
15.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Preventive Maintenance UPS AC Power 30-40 Kva
Start
16.000.000
to
19.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Preventive Maintenance UPS AC Power 60-80 kW
Start
20.500.000
to
26.000.000
/ Units / Years
Exclude:
- Sparepart
Include:
- 4 Time Visit Maintenance per years
- Dedicated Onsite Engineer
- Engineer support via telephone & email
- Same day remote response, next day onsite response
- Unlimited Onsite Support
- Dedicated Account Manager
- Maintenance Report
Business IT Support Service Packages
| Features | Small Business | Offsite Support | Onsite Support | Onsite Visit |
| Ideal for small businesses and startups. This, however, does not mean a compromise in service. | Protect your business from the problems caused by IT. | Covers everything your business needs. Our onsite package includes unlimited onsite visits! | Weekly onsite routine checks & site visits as required at no extra charge! |
|
| Ticket-based workflow | ✔ | ✔ | ✔ | ✔ |
| Ticket escalation with steps to resolution | ✔ | ✔ | ✔ | ✔ |
| IT support via telephone & email | ✔ | ✔ | ✔ | ✔ |
| Same day remote response, next day onsite response | ✔ | ✔ | ✔ | ✔ |
| PC, Printer & Network support | ✔ | ✔ | ✔ | ✔ |
| Next business day onsite response for faults that cannot be resolved remotely | ✖ | ✔ | ✔ | ✔ |
| Full site audit & detailed document set | ✖ | ✔ | ✔ | ✔ |
| Service Report | ✔ | ✔ | ✔ | ✔ |
| Unlimited Onsite Support* | ✖ | ✖ | ✔ | ✔ |
| Scheduled Onsite Engineer Visit | ✖ | ✖ | ✖ | ✔ |
| Onsite Network Optimisation | ✖ | ✖ | ✖ | ✔ |
| Dedicated Onsite Engineer | ✖ | ✖ | ✖ | ✔ |
| Dedicated Account Manager | ✖ | ✖ | ✖ | ✔ |
